Has switching to a digital setting been tough?
We had virtually no experience at working from a distance. Prior to the pandemic, 3% of our classes were offered online. We have educators without much experience teaching online, and we have a student body whose hold on education and their belief in their own ability to get a college degree is precarious. That’s a dangerous combination.
What is your own biggest concern?
I wonder all the time if we are missing a generation of students who had the potential to change their lives through a college education, but they happened to hit college at a time when we didn’t have the kind of welcoming, person-to-person, face-to-face embrace that’s been so important and keeps so many students on campus.
How do you drive down costs in higher education?
You take a look at state schools and